Frequently Asked Questions
Everything you need to know about shopping with Indian Shop
What are your shipping rates and delivery times?
We offer standard and express shipping across India. Standard delivery typically takes 5-7 business days, while express delivery takes 2-3 business days depending on your location.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
What is your return policy?
You can return any unused and unwashed items within 15 days of delivery. Please ensure all original tags and packaging are intact to receive a full refund.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.
Are the products authentic and high quality?
Yes, we source our products directly from verified manufacturers and artisans. Every item undergoes a strict quality check before being dispatched to our customers.
Can I cancel or modify my order after placing it?
Orders can be cancelled or modified within 2 hours of placement. After this window, the order enters the processing stage and cannot be changed.